Customer Remediation Program Lead- 18 Months Fixed Term Contract

ING

Experience in large, complex initiatives
Understanding of retail banking operations
Exceptional stakeholder and communication skills
This role is critical in driving a major transformation for customer remediation at ING

Job Summary

  • This role is critical in driving a major transformation for customer remediation at ING.
  • You will lead the end-to-end remediation program and ensure cohesive progress across workstreams.
  • ING promotes a fun, inclusive, and supportive culture where individuality is celebrated.

Matching Summary

This role is critical in driving a major transformation for customer remediation at ING.

Skills & Requirements

Must-have

  • Experience in large, complex initiatives
  • Understanding of retail banking operations
  • Exceptional stakeholder and communication skills

Nice-to-have

  • Customer centric mindset
  • Ability to influence and challenge
  • Analytical thinker with attention to detail

Key Requirements

  • Senior program leader experience
  • Proven understanding of regulatory obligations
  • Experience in risk management

Work Rights

Not specified

Tailored Resume

Cover Letter