Customer Service Representative

The Pet Palace

Winston Salem, NC, United States
Base: $13–$14.00ph doe; bonus/equity: tips; benefi...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
The Pet Palace is seeking a Customer Service Representative to join their team in Winston Salem, NC. The ideal candidate should be passionate about pets and people, providing top-notch service to pet parents while managing various responsibilities in a fast-paced environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and maintaining a clean lobby.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $13-$14.00/hour DOE + tips.

Matching Summary

Match Score: 85

The Pet Palace is seeking a Customer Service Representative to join their team in Winston Salem, NC. The ideal candidate should be passionate about pets and people, providing top-notch service to pet parents while managing various responsibilities in a fast-paced environment.

Salary

Base: $13–$14.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • pet-obsessed professionals
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter