Bra Espec Select One

Santander UK

Campina Grande, Brazil
Digital customer experience
Remote customer support
Consultative sales
You will be responsible for serving clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment

Job Summary

  • You will be responsible for serving clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment.
  • Key responsibilities include attending and engaging clients 100% digitally, updating clients on the Select portfolio, presenting benefits and differentials, and conducting consultative sales of low complexity credit, investment, and insurance products.
  • Santander offers a comprehensive benefits package including variable remuneration, health and dental assistance, meal and food allowances, complementary pension, life insurance, and various wellness programs.

Matching Summary

You will be responsible for serving clients at the beginning of their journey in the Select universe, ensuring a premium digital experience with a focus on convenience, efficiency, and human proximity in a remote environment.

Skills & Requirements

Must-have

  • Digital customer experience
  • Remote customer support
  • Consultative sales
  • Digital ecosystem familiarity

Nice-to-have

  • Customer-centric approach
  • Embrace change and innovation
  • Agile and urgent action
  • Collaborative teamwork
  • Open and transparent communication

Key Requirements

  • CPA 10 certification
  • Advanced customer experience knowledge
  • Sales experience
  • Digital tools proficiency
  • Remote service experience
  • Digital channels mastery

Work Rights

Not specified

Tailored Resume

Cover Letter