Primary location base pyy range: $99,800 usd - $14...
Fully remote
Partnering with enterprise and strategic clients
Achieve strategic business goals with ai solutions
Deliver exceptional client service journey
Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions and continuously wowing them with our delightfully simple, feels-like-magic software
Job Summary
Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions and continuously wowing them with our delightfully simple, feels-like-magic software.
Collaborate closely with clients to understand their business goals and align our AI-powered solutions to help achieve those objectives.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Matching Summary
Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions and continuously wowing them with our delightfully simple, feels-like-magic software.
Salary
Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants.
Skills & Requirements
Must-have
Partnering with enterprise and strategic clients
Achieve strategic business goals with AI solutions
Deliver exceptional client service journey
Troubleshooting and product support
Monitor client success and adoption
Subject matter expert for platform use
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Genuine care
Key Requirements
4+ years of experience in customer success or account management
4+ years of experience supporting or implementing enterprise SaaS solutions
4+ years of technical understanding of complex software ecosystems
4+ years of experience educating clients on products