Patient Service Rep (psr) - Emergency Room

Advocate Health

Sheboygan County, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
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Create electronic health records
Register patients and verify information
Discuss and collect co-pays
** Advocate Health is seeking a full-time Patient Service Representative for their Emergency Room in Sheboygan County, WI. The role involves creating and managing electronic health records, ensuring patient safety and compliance, and providing exceptional customer service in a fast-paced environment. **

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative for their Emergency Room in Sheboygan County, WI. The role involves creating and managing electronic health records, ensuring patient safety and compliance, and providing exceptional customer service in a fast-paced environment. **

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create electronic health records
  • Register patients and verify information
  • Discuss and collect co-pays
  • Maintain patient confidentiality (HIPAA)
  • Understand insurance basics
  • Provide customer service
  • Handle high stress and interruptions

Nice-to-have

  • Demonstrate Advocate Health purpose
  • Excellent service recovery skills
  • Independent thinking and problem-solving
  • Act as a resource to other staff

Key Requirements

  • High School Graduate
  • No experience required
  • Computer systems proficiency
  • HIPAA compliant

Work Rights

Not specified

Tailored Resume

Cover Letter