Customer Service Representative - Patient Registration

Cloudmed

Rochester Hills, MI, United States
Base: $16.00 - $22.95 ph; bonus/equity: not specif...
Answer phones and intake information
Work across multiple screens
Listen with compassion
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $16.00 - $22.95 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • answer phones and intake information
  • work across multiple screens
  • listen with compassion
  • collect information accurately and quickly
  • fast-paced work environment

Nice-to-have

  • build trust in interactions
  • address fears concerns and questions
  • ease anxiety
  • build rapport in real time
  • expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • 2 years medical environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter