Automotive Fixed Operations Manager

Crater Lake Ford

Oregon City, United States
On-site
Exceptional customer service
Attain performance targets
Service and parts staff management
Crater Lake Ford is seeking a Fixed Operations Manager to oversee the Service and Parts departments, ensuring exceptional customer service and achieving performance targets. The role emphasizes recruiting, training, and developing staff, as well as maintaining compliance with company policies and procedures

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for the hiring, training and development of all related personnel.
  • We offer best in class industry benefits including competitive pay, career advancement opportunities, medical, dental, vision plans, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking a Fixed Operations Manager to oversee the Service and Parts departments, ensuring exceptional customer service and achieving performance targets. The role emphasizes recruiting, training, and developing staff, as well as maintaining compliance with company policies and procedures.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Attain performance targets
  • Service and Parts staff management
  • Customer request resolution
  • Manufacturer policy compliance

Nice-to-have

  • Adapt to change
  • Focus on results
  • Humility and learning
  • Positive team player

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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