Senior Agent, Customer Service

Kyndryl

Bangalore, India
Hybrid
L1 support (voice and non-voice)
Windows 10 troubleshooting
Customer service skills
This is a true “start here, go anywhere” opportunity where you can choose your career path by getting a close-up look at a wide variety of Kyndryl job roles

Job Summary

  • This is a true “start here, go anywhere” opportunity where you can choose your career path by getting a close-up look at a wide variety of Kyndryl job roles.
  • You will be the face and voice of Kyndryl, helping customers solve their problems every day by combining tech support know-how with problem-solving and customer service.
  • Kyndryl offers a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow with access to cutting-edge learning opportunities.

Matching Summary

This is a true “start here, go anywhere” opportunity where you can choose your career path by getting a close-up look at a wide variety of Kyndryl job roles.

Skills & Requirements

Must-have

  • L1 support (voice and non-voice)
  • Windows 10 troubleshooting
  • Customer service skills
  • Problem solving skills
  • Work from office hybrid model

Nice-to-have

  • Growth mindset
  • Customer-focused approach
  • Inclusive work style
  • Interest in technology
  • Empathy and collaboration

Key Requirements

  • 0-1 year experience
  • Flexible to work Voice and Chat
  • Willing to work Night/Rotational Shifts/Weekends
  • Windows 10 troubleshooting
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

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