Employee Experience Analyst - Fp Jml Team (spanish)

Diageo

Budapest, Hungary
On-site
Fluent in spanish and english
Excellent customer service skills
High degree of quality and accuracy
The Employee Experience Analyst will be dedicated to customer service and resolving queries with a high degree of quality and accuracy

Job Summary

  • The Employee Experience Analyst will be dedicated to customer service and resolving queries with a high degree of quality and accuracy.
  • Role Responsibilities include delivering service to agreed performance levels and beyond, monitoring completion of on- and offboarding activities, and managing queries with stakeholders.
  • Benefits include a unique Family Leave opportunity, working with people from all over the world, and a wide variety of thematic events.

Matching Summary

The Employee Experience Analyst will be dedicated to customer service and resolving queries with a high degree of quality and accuracy.

Skills & Requirements

Must-have

  • Fluent in Spanish and English
  • Excellent customer service skills
  • High degree of quality and accuracy
  • HR policies, procedures and practices knowledge
  • Workday and ServiceNow experience

Nice-to-have

  • Fluent in Portuguese
  • Ability to analyze and interpret data
  • Keen eye for detail
  • Passion for maintaining accurate data
  • Open to challenge and change

Key Requirements

  • Fluent in Spanish
  • Fluent in English
  • Working knowledge of HR Operating Model
  • Ability to understand process principles

Work Rights

Not specified

Tailored Resume

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