AmeriVet is seeking a Customer Service Representative to enhance client experiences and support veterinary operations. The ideal candidate should possess strong communication skills and a background in customer service, preferably in a veterinary or healthcare setting
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
The role requires managing appointments, triaging inquiries, and ensuring seamless communication between clients and the medical team.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative to enhance client experiences and support veterinary operations. The ideal candidate should possess strong communication skills and a background in customer service, preferably in a veterinary or healthcare setting.
Salary
Competitive pay; Performance bonuses available; Not specified base amount
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and insurance claims
Maintain organized reception area
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare setting
Strong empathy for emotional clients
Ability to handle multiple tasks efficiently
Proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience required
Basic proficiency with technology and scheduling software