$19,650 - $44,200 usd; not specified; not specifie...
Fully remote
Payroll processing experience
Client-facing support
Multi-country payroll
Remote is seeking an Associate for Payroll Client Services who will provide payroll support and manage client inquiries in a fully remote environment. The ideal candidate will possess payroll processing experience, strong analytical skills, and effective communication abilities, with a fixed schedule from Saturday to Wednesday
Job Summary
The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
Key responsibilities include first-line support for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.
Matching Summary
Match Score: 85
Remote is seeking an Associate for Payroll Client Services who will provide payroll support and manage client inquiries in a fully remote environment. The ideal candidate will possess payroll processing experience, strong analytical skills, and effective communication abilities, with a fixed schedule from Saturday to Wednesday.
Salary
$19,650 - $44,200 USD; Not specified; Not specified
Skills & Requirements
Must-have
Payroll processing experience
Client-facing support
Multi-country payroll
Zendesk and Slack proficiency
English fluency
Nice-to-have
Innovative work culture
Ambitious problem solving
Cross-functional collaboration
Continuous improvement mindset
Key Requirements
Experience supporting payroll processing
Working knowledge of regional compliance basics
Experience in client-facing or support roles
Ability to learn and support multiple payroll products