Sap Hcm Specialist | Managed Services Operations

PwC UK

Multiple Locations
On-site
Sap successfactors ec support
Detailed problem analysis
Client relationship management
PwC UK is seeking an SAP HCM Specialist for its Managed Services Operations team, responsible for providing support and solutions within SAP SuccessFactors Employee Central. The role requires strong analytical skills and experience in managing integrations between SAP and third-party systems

Job Summary

  • Provide support to address and resolve tickets within the SAP SuccessFactors EC, ensuring timely and effective solutions.
  • Lead and execute minor projects and system changes tailored to meet specific customer needs and requirements, ensuring alignment with business goals.
  • Work flexibility including hybrid working model, flexible start of the day, workation, and sabbatical leave.

Matching Summary

Match Score: 85

PwC UK is seeking an SAP HCM Specialist for its Managed Services Operations team, responsible for providing support and solutions within SAP SuccessFactors Employee Central. The role requires strong analytical skills and experience in managing integrations between SAP and third-party systems.

Skills & Requirements

Must-have

  • SAP SuccessFactors EC support
  • Detailed problem analysis
  • Client relationship management
  • Ticket trend analysis
  • Integration monitoring
  • SAP HR module knowledge
  • SAP Success Factors Employee Central (EC) platform

Nice-to-have

  • Zalaris People Hub knowledge
  • ITIL principles understanding
  • AI-based tools proficiency
  • German language knowledge

Key Requirements

  • Bachelor's degree in information technology, Business Administration, or related field
  • General knowledge of the integration processes of 3rd party systems with the SAP HR module
  • Ability to monitor and manage interfaces between SAP Success Factors EC and third-party systems
  • Strong analytical skills
  • Familiarity with ticket management systems
  • Understanding of project management principles
  • Excellent communication skills
  • Willingness to stay updated with the latest SAP developments
  • Ability to work independently and manage multiple priorities
  • SAP certifications in relevant modules (preferred)
  • Understanding of ITIL principles and the overall managed service process
  • Very good command of English, both spoken and written

Work Rights

Not specified

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