AI and Devops Technical Support Analyst

Citigroup

Warsaw, Mazovia, Poland
Base: zł165,020.00 - zł280,980.00; bonus: annual d...
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6-8 years technical support experience
Platform stability and reliability
Incident management and rca
** Citigroup is seeking an AI and DevOps Technical Support Analyst for its Warsaw office, focusing on providing support for critical AI and DevOps platforms. The role involves collaborating with various teams to ensure platform reliability, improve service levels, and participate in automation initiatives. **

Matching Summary

Match Score: 75

** Citigroup is seeking an AI and DevOps Technical Support Analyst for its Warsaw office, focusing on providing support for critical AI and DevOps platforms. The role involves collaborating with various teams to ensure platform reliability, improve service levels, and participate in automation initiatives. **

Salary

Base: zł165,020.00 - zł280,980.00; Bonus: Annual discretionary incentive award available; Benefits: Employer paid pension (6%), private medical care, life insurance, and cafeteria flex benefits

Skills & Requirements

Must-have

  • 6-8 years technical support experience
  • Platform stability and reliability
  • Incident management and RCA
  • OpenShift or Kubernetes knowledge
  • CI/CD pipeline technologies

Nice-to-have

  • Generative AI concepts knowledge
  • Red Hat OpenShift expertise
  • Prometheus and Grafana monitoring
  • Python or Java scripting skills
  • Disaster recovery exercises

Key Requirements

  • 6-8 years relevant experience in technical support or platform operations
  • Experience supporting IT services and infrastructure
  • Strong organizational and communication skills

Work Rights

Not specified

Tailored Resume

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