Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS
Job Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Review the home loan discharges applications with good understanding on customer request within agreed turnaround time, ensuring consistent accuracy in a high-volume environment.
Applying sound risk management practices by pro-actively identifying and responding to risks and reporting them as necessary.
Matching Summary
Your value lies in doing things right to ensure we deliver a great customer experience in uplifting the NPS.
Skills & Requirements
Must-have
Review home loan discharges applications
Ensure consistent accuracy
Apply sound risk management practices
Provide high levels of internal customer service
Excellent written and oral communication skills
Strong analytical and problem-solving skills
Nice-to-have
Highly energetic and dynamic professional
Curious mindset and ability to investigate
Uplifting the NPS
Self-starter skills and accountability
Key Requirements
Minimum of 1-3 years experience
Bachelor's degree in Finance, Accounting, or Business