Retail Customer Service Officer

Australia Post

Byron Bay, New South Wales, Australia
Adult pyy rate $35.01; increases to $37.42 after 3...
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Customer service experience required
Cash handling skills necessary
Ability to lift 16kgs regularly
** Australia Post is seeking a Retail Customer Service Officer to provide exceptional service and support to customers in Byron Bay and surrounding areas. The role involves managing customer transactions, promoting products, and assisting with various administrative duties, all within a supportive team environment. **

Job Summary

  • The role involves performing customer sales transactions, managing high-value payments, and conducting identity services including passport interviews.
  • Employees receive 12 weeks of paid training followed by casual on-call shifts with opportunities for career development.
  • The company invests in employee wellbeing through Post Perks and fosters an inclusive culture where everyone feels valued.

Matching Summary

Match Score: 75

** Australia Post is seeking a Retail Customer Service Officer to provide exceptional service and support to customers in Byron Bay and surrounding areas. The role involves managing customer transactions, promoting products, and assisting with various administrative duties, all within a supportive team environment. **

Salary

Adult Pay Rate $35.01; Increases to $37.42 after 3 months; + 12% Superannuation

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling skills necessary
  • Ability to lift 16kgs regularly
  • Standing for full shift duration

Nice-to-have

  • Friendly and enthusiastic attitude
  • Team environment preference
  • Community focus mindset
  • Up-selling and cross-selling interest

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical ability to lift 16kgs

Work Rights

Not specified

Tailored Resume

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