Head Universal Banker, Laguna Hills Branch

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Laguna Hills, California, United States
Base: $53,670.00 - $70,030.00; bonus/equity: discr...
Face-to-face customer service
Digital engagement skills
Sales and referrals experience
The Head Universal Banker is responsible for leading, coaching, and supporting branch team members while ensuring exceptional client service and sales delivery

Job Summary

  • The Head Universal Banker is responsible for leading, coaching, and supporting branch team members while ensuring exceptional client service and sales delivery.
  • This role involves championing risk and control, driving lobby leadership, and maintaining compliance with bank policies and regulatory standards.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), insurance, wellness programs, and paid time off packages.

Matching Summary

The Head Universal Banker is responsible for leading, coaching, and supporting branch team members while ensuring exceptional client service and sales delivery.

Salary

Base: $53,670.00 - $70,030.00; Bonus/Equity: discretionary and formulaic incentive and retention awards; Benefits: medical, dental, vision, 401(k), insurance, wellness programs, paid time off

Skills & Requirements

Must-have

  • face-to-face customer service
  • digital engagement skills
  • sales and referrals experience
  • risk and compliance monitoring
  • leadership and coaching abilities
  • transaction processing expertise
  • client problem resolution

Nice-to-have

  • positive customer first culture
  • teamwork and motivation skills
  • analytical and problem solving
  • effective communication skills
  • adaptability to branch coverage needs

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • sales experience desired
  • retail banking experience preferred

Work Rights

Not specified

Tailored Resume

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