Customer Service Advisor

Barclays

Chichester, United Kingdom
Base: £26,500; bonus/equity: not specified; benefi...
Provide resolutions for customer queries
Personalise customer interactions
Collaborate across digital channels
Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels

Job Summary

  • Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations.
  • Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day.

Matching Summary

Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Salary

Base: £26,500; Bonus/Equity: Not specified; Benefits: Pension plan, private medical insurance, life insurance, and income protection

Skills & Requirements

Must-have

  • Provide resolutions for customer queries
  • Personalise customer interactions
  • Collaborate across digital channels
  • Respond to inquiries and resolve issues
  • Support internal stakeholders
  • Comply with regulatory requirements

Nice-to-have

  • Empathy and dedication
  • Face to face guidance and support
  • Collaborative team environment
  • Passion for helping people

Key Requirements

  • Leadership responsibilities may apply
  • Manage own workload
  • Take ownership for managing risk

Work Rights

Not specified

Tailored Resume

Cover Letter