Senior Manager, It Service Management

Integer

Not specified (please confirm with the company).
Strong working knowledge of itil practices
Experience with incident management and change management
Ability to lead through influence across teams
Integer is seeking a Senior Manager for IT Service Management who will govern ITSM practices aligned with ITIL best practices and oversee incident, change, and problem management. The ideal candidate will have extensive experience in ITSM, IT operations, and governance, with a strong emphasis on SOX compliance and a continuous improvement mindset

Job Summary

  • At Integer, our values are embedded in everything we do.
  • The role includes oversight of ITSM practices and governance.
  • We provide a comprehensive benefits package with immediate eligibility.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management who will govern ITSM practices aligned with ITIL best practices and oversee incident, change, and problem management. The ideal candidate will have extensive experience in ITSM, IT operations, and governance, with a strong emphasis on SOX compliance and a continuous improvement mindset.

Skills & Requirements

Must-have

  • Strong working knowledge of ITIL practices
  • Experience with Incident Management and Change Management
  • Ability to lead through influence across teams

Nice-to-have

  • Experience in IT modernization initiatives
  • Strong executive communication skills
  • Continuous improvement mindset

Key Requirements

  • Bachelor’s degree in computer science or related field
  • Minimum of 10 years of experience in IT Service Management
  • ITIL certification preferred

Work Rights

Not specified

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