Claims Case Manager (group Income Protection & Group Critical Illness)
Zurich Insurance Company Ltd
UK
From £45,000 py; not specified; excellent benefits...
On-site
Group income protection claims
Group critical illness claims
Customer relationship management
Provide expert claims assessment and management to our portfolio of Group Income Protection and Group Critical Illness Claims
Job Summary
Provide expert claims assessment and management to our portfolio of Group Income Protection and Group Critical Illness Claims.
Build trust-based relationships with a portfolio of customers and manage your own caseload of claims.
Zurich offers a wide range of employee benefits including a 12% defined non-contributory pension scheme, annual company bonus, and private medical insurance.
Matching Summary
Provide expert claims assessment and management to our portfolio of Group Income Protection and Group Critical Illness Claims.
Salary
From £45,000 per annum; Not specified; Excellent benefits package
Skills & Requirements
Must-have
Group Income Protection claims
Group Critical Illness claims
Customer relationship management
Proactive claim reviews
Evidence assessment for decision making
Nice-to-have
Positive and supportive team culture
Focus on quality and root cause analysis
Passion for putting customers first
Key Requirements
Claims management experience (Group IP and CI)
CII Claims qualifications (preferred)
Excellent verbal and written communication skills
Ability to communicate effectively and sensitively with vulnerable customers