Guest Service Lead Of El Paso Water Parks

Denny Sanford PREMIER Center

El Paso, TX, United States
Customer service supervision
Cash and credit card handling
Facility maintenance coordination
Guest Services are responsible for welcoming guests and setting a positive and fun environment at the water parks

Job Summary

  • Guest Services are responsible for welcoming guests and setting a positive and fun environment at the water parks.
  • The Guest Services Lead assists in overseeing staff, coordinating schedules, and ensuring the highest level of customer service and satisfaction.
  • This role requires enforcing safety standards, handling cash reconciliation, and participating in service training programs.

Matching Summary

Guest Services are responsible for welcoming guests and setting a positive and fun environment at the water parks.

Skills & Requirements

Must-have

  • Customer service supervision
  • Cash and credit card handling
  • Facility maintenance coordination
  • Problem solving for guest needs
  • Safety and sanitation enforcement
  • Operating POS systems
  • Flexible scheduling including nights and weekends

Nice-to-have

  • Bilingual English and Spanish
  • Effective communication skills
  • Team coordination and scheduling
  • Public relations and guest engagement
  • Service training participation
  • Ability to work outdoors in various weather

Key Requirements

  • Must be 16 years or older
  • 1-2 years customer service experience
  • Food Handler’s certificate required or obtainable
  • Working towards High School Diploma or GED preferred
  • Ability to work flexible hours including nights, weekends, holidays

Work Rights

Not specified

Tailored Resume

Cover Letter