Not specified (considering the role typically requires onsite interaction with operations).
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiries and problem resolution
Integer is seeking a Customer Service Representative who will focus on customer satisfaction and operational efficiency by managing customer orders, coordinating with various departments, and addressing inquiries. The ideal candidate should have a background in customer service within a manufacturing environment and possess strong organizational and communication skills
Job Summary
We create a culture that unifies, embraces uniqueness, and positions Integer for long-term success by living according to common values.
Key responsibilities include creating and expediting customer orders, coordinating maintenance of the Master Demand Schedule, and researching/addressing customer inquiries and problems.
The role requires excellent customer service, verbal and written skills, numerical agility, and organizational skills, with experience in complex enterprise and production management software preferred.
Matching Summary
Match Score: 75
Integer is seeking a Customer Service Representative who will focus on customer satisfaction and operational efficiency by managing customer orders, coordinating with various departments, and addressing inquiries. The ideal candidate should have a background in customer service within a manufacturing environment and possess strong organizational and communication skills.
Skills & Requirements
Must-have
customer order creation and expediting
master demand schedule maintenance
customer inquiries and problem resolution
invoicing issue resolution
customer quoting and pricing assistance
return goods coordination
Nice-to-have
adherence to GB Core Beliefs
respectful interaction with others
open and honest communication
doing the right things right
understanding GB production environments
Key Requirements
Bachelor’s in marketing, Business or related field
APICS (CPIM) certification desired or required within 24 months
1-3 years customer service/manufacturing experience
Experience with complex enterprise and production management software
Ability to read and interpret contracts and specifications sheets