Service Technician - Metro Manila And Cebu (pooling)
KONE
Makati City, Philippines
Perform service operations on site
Customer satisfaction through quality of service
Accurate and real time back reporting
Service Technician’s role is to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes
Job Summary
Service Technician’s role is to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Matching Summary
Service Technician’s role is to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.
Skills & Requirements
Must-have
perform service operations on site
customer satisfaction through quality of service
accurate and real time back reporting
equipment safety and performance
managing the site environment
execution of service visits
managing his proximity stock
Nice-to-have
innovative and collaborative working culture
employee engagement is a key focus
sustainability is an integral part
ethical business practices
trust and respect each other
Key Requirements
familiar with all aspects of lift and associated technology