Phi - Manager/assistant Manager – Travel Insurance Operations & Claims Management

Prudential

Mumbai, India
Travel insurance operations and claims management
End-to-end insurance customer journeys
Claims management and adjudication
Prudential Health India (PHI) is on a mission to make Indians healthier by bridging the health protection gap with a greenfield health insurance deployment

Job Summary

  • Prudential Health India (PHI) is on a mission to make Indians healthier by bridging the health protection gap with a greenfield health insurance deployment.
  • The role involves collaborating in designing, developing, and implementing end-to-end insurance customer journeys for a customer-centric Travel Insurance experience.
  • You will lead, manage, and develop your team, establishing clear responsibilities, building a culture of accountability, and enabling teams with coaching and structured skills.

Matching Summary

Prudential Health India (PHI) is on a mission to make Indians healthier by bridging the health protection gap with a greenfield health insurance deployment.

Skills & Requirements

Must-have

  • Travel Insurance operations and claims management
  • End-to-end insurance customer journeys
  • Claims management and adjudication
  • International Travel Insurance Medical Claims
  • Manage vendors and TPAs
  • Fraud detection and loss minimization

Nice-to-have

  • Startup experience setting up a team
  • Consumer behavior and culture passion
  • Co-creation and collaboration thrive
  • High resilience in ambiguity
  • Leveraging digital tools for transformation

Key Requirements

  • 5-6 years of experience in Travel Insurance operations
  • 2-3 years' experience in lead/equivalent role
  • Expert knowledge of Travel Insurance product features
  • Awareness of International Travel Insurance Medical Claims
  • Experience managing TPA model

Work Rights

Not specified

Tailored Resume

Cover Letter