Vehicle Tech Line Specialist

Harbingermotors

Garden Grove, CA, United States
Base: $70,000—$100,000 usd; bonus/equity: early-st...
On-site
Customer-facing issue ticketing system
Technical support line
Service parts fulfillment process
You will become the primary interface for Harbingers deployed fleet operators and dealer shops

Job Summary

  • You will become the primary interface for Harbingers deployed fleet operators and dealer shops.
  • Answer our Technical Support Line and see customers through to resolution with problems.
  • Comprehensive Health, Dental & Vision (HDV) – 100% employee covered, Early-stage Stock Options, Robust Retirement Savings (401k, HSA, FSA).

Matching Summary

You will become the primary interface for Harbingers deployed fleet operators and dealer shops.

Salary

Base: $70,000—$100,000 USD; Bonus/Equity: Early-stage Stock Options; Benefits: Comprehensive Health, Dental & Vision (HDV) – 100% employee covered, Robust Retirement Savings (401k, HSA, FSA), Generous Paid Time Off (PTO) & Parental Leave, Annual Vacation Bonus, Wellness & Fertility Benefits, Cell Phone Stipend, Complimentary Meals & Stocked Kitchens

Skills & Requirements

Must-have

  • Customer-facing issue ticketing system
  • Technical support line
  • Service parts fulfillment process

Nice-to-have

  • Creative curiosity and collaborative work ethic
  • Ability to think outside the box

Key Requirements

  • 3+ years customer service experience
  • Automotive repair experience
  • High school diploma or equivalent
  • Valid driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter