AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a veterinary setting. The ideal candidate will have a strong customer service background, preferably in healthcare, and be proficient with technology to support efficient operations
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences in a veterinary setting. The ideal candidate will have a strong customer service background, preferably in healthcare, and be proficient with technology to support efficient operations.
Salary
Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health insurance, and paid time off
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare setting
Strong desire to provide compassionate service
Ability to handle multiple tasks efficiently
Proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience
Basic proficiency with technology and scheduling software