The Corporate IT Engineer will be responsible for building, managing, and scaling IT operational support for the growing Tokyo, Japan office
Job Summary
The Corporate IT Engineer will be responsible for building, managing, and scaling IT operational support for the growing Tokyo, Japan office.
Job duties include providing day-to-day IT operations support, Level 1 and Level 2 technical support, troubleshooting hardware and software issues, and maintaining AV equipment.
Collectors Universe offers benefits such as Social Insurance, Paid Leaves, Allowances, a Defined Contribution Pension Plan, Group Life Insurance, and Employee Discounts.
Matching Summary
The Corporate IT Engineer will be responsible for building, managing, and scaling IT operational support for the growing Tokyo, Japan office.
Skills & Requirements
Must-have
Level 1 and Level 2 technical support
Hardware and software troubleshooting
IT systems and applications knowledge
End-user training and support
AV equipment maintenance
On-call support
Nice-to-have
Systematic problem-solving approach
Adapt to changing priorities
Excellent customer service skills
Organization and prioritization skills
Multitasking and communication skills
Leadership skills
Key Requirements
2 years of experience in IT support role
2 years supporting Windows, macOS, networking
Bachelor's degree or equivalent practical experience