Conversational Ai Business Partner

Santander

Santa Barbara 1, Spain
Contact center operations knowledge
Experience in conversational ai projects
Ability to define functional requirements
Santander is evolving into a technology-driven organization with a focus on customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organization with a focus on customer-centric transformation.
  • The role involves analyzing business needs and defining use cases for conversational AI in contact centers.
  • Employees enjoy a competitive rewards package, flexible working models, and opportunities for continuous learning.

Matching Summary

Santander is evolving into a technology-driven organization with a focus on customer-centric transformation.

Skills & Requirements

Must-have

  • Contact Center operations knowledge
  • Experience in conversational AI projects
  • Ability to define functional requirements

Nice-to-have

  • Experience in regulated banking environments
  • Knowledge of agile methodologies
  • Strong communication skills

Key Requirements

  • Experience in business or product roles
  • High level of English proficiency
  • Experience working with multiple stakeholders

Work Rights

Not specified

Tailored Resume

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