Ensure all hotel reception operations run smoothly and efficiently, contributing to the excellent service level
Job Summary
Ensure all hotel reception operations run smoothly and efficiently, contributing to the excellent service level.
Support the reception team in organizing daily tasks, ensuring a memorable guest experience through reservation management, check-in/out, and issue resolution.
Maintain a clean and organized reception area, coordinate with other hotel departments, and assist reception supervisors with administrative and operational tasks.
Matching Summary
Ensure all hotel reception operations run smoothly and efficiently, contributing to the excellent service level.
Skills & Requirements
Must-have
Guest reception and orientation
Reservation management
Check-in and check-out procedures
Handling guest inquiries and issues
Maintaining reception area organization
Nice-to-have
Proactive and professional attitude
Teamwork and communication skills
Ability to work under pressure
Promoting hotel services
Key Requirements
Minimum 1 year of experience in reception or customer service
Secondary Education Obligatory (ESO)
Technical or university training in Tourism, Hospitality, or Administration (preferred)