The Director of GBS Business Relationship Management is a critical leadership role that will support the stand-up and effective functioning of the organization
Job Summary
The Director of GBS Business Relationship Management is a critical leadership role that will support the stand-up and effective functioning of the organization.
The Business Relationship Management role connects Global Business Services (GBS) with business clients, stakeholders, and functional partners, building deep, trust-based partnerships that deliver measurable value beyond transactional support.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
Matching Summary
The Director of GBS Business Relationship Management is a critical leadership role that will support the stand-up and effective functioning of the organization.
Skills & Requirements
Must-have
Global Business Services (GBS) organization
end-to-end finance delivery activities
connect GBS with business clients
deliver measurable value beyond transactional support
monitor, route, and track customer requests
align and manage SLA/KPI frameworks
own customer feedback management
drive change management and communication strategies
facilitate joint SBG–GBS annual planning
helpdesk analytics for continuous improvement
engage with upstream functions
Nice-to-have
strategic thinker
influential relationship building skills
problem solver
emotional intelligence
hands-on mindset
Key Requirements
3-5 years Honeywell experience at SBG HQ and/or corporate level
10+ years total finance experience
Bachelor’s degree in business, finance, or related field (MBA preferred)