Patient Service Representative - Full-time - Neurology (park Ridge)
Advocate Health
Park Ridge, IL, United States
Pyy range $19.80 - $29.70; bonus/equity: not speci...
Patient registration in emr
Appointment scheduling
Answering multiple phone lines
Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters
Job Summary
Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
Upholds standards for accurate and timely medical records, maintaining confidentiality and releasing information according to policy.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in career development.
Matching Summary
Provides efficient, high-quality service to patients for appointments, information, bills, referrals, and other matters.
Salary
Pay Range $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Health and welfare benefits, PTO, retirement plans, educational assistance
Skills & Requirements
Must-have
patient registration in EMR
appointment scheduling
answering multiple phone lines
resolving patient questions
verifying insurance eligibility
handling difficult callers
Nice-to-have
customer service experience
medical experience preferred
teamwork and collaboration
commitment to equitable care
Key Requirements
High school diploma or equivalent
One to two years related customer service experience