Associate Director, Arrears Management

NAB

Sydney, NSW, Australia
On-site
Arrears management processes
Risk management performance
2nd line of defence function
Review and challenge of a high-profile regulatory transformation program with direct exposure across NAB's, positioning you at the forefront of industry-wide change and regulatory excellence

Job Summary

  • Review and challenge of a high-profile regulatory transformation program with direct exposure across NAB's, positioning you at the forefront of industry-wide change and regulatory excellence.
  • You’ll shape the future of NAB’s arrears management processes and how our customers are supported in times of financial difficulty.
  • As the Associate Director, Arrears Management, you will join the CRO Personal Bank, UBank, GCOO & NAB Assist team that’s doubling down on providing strategic challenge and advice on material risk exposure and driving sustainable outcomes for our customers.

Matching Summary

Review and challenge of a high-profile regulatory transformation program with direct exposure across NAB's, positioning you at the forefront of industry-wide change and regulatory excellence.

Skills & Requirements

Must-have

  • Arrears management processes
  • Risk management performance
  • 2nd Line of Defence function
  • Credit, operational risk, compliance
  • Consumer regulatory and/or credit collections

Nice-to-have

  • Customer obsessed mindset
  • Strategic challenge and advice
  • Innovation and lasting relationships
  • Inclusive and equitable workplace

Key Requirements

  • Proven experience in Risk Management
  • Proven history supporting strategic initiatives
  • Previous experience in consumer regulatory
  • Strong analytical skills
  • Strategic mindset

Work Rights

Not specified

Tailored Resume

Cover Letter