Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction
Job Summary
Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction.
Manage both 3P and 1P stores, conduct audits, and drive operational excellence by tracking and deep-diving into store performance metrics and implementing corrective actions.
Drive on-ground process adoption for 1P stores through training, conduct team huddles, and collaborate with stakeholders for pre-launch setups and operational improvements.
Matching Summary
Oversee daily operations for assigned quick commerce stores, focusing on performance metrics, team coordination, and process improvements to ensure efficient last-mile delivery and customer satisfaction.
Skills & Requirements
Must-have
Quick commerce operations
Last-mile delivery management
Store performance metrics
Process improvement
Data-driven decision making
Hands-on leadership
Nice-to-have
Cross-functional collaboration
Contingency management
Stakeholder communication
Fast-paced environment adaptability
Key Requirements
3-6 years in quick commerce, supply chain, or last-mile delivery
Experience in store operations and team leadership