Base: market conform salary; bonus/equity: bonus; ...
Hybrid
Professional customer service
Handling customer inquiries
Dispatching service technicians
As a Customer Service Medewerker, you are the voice of KONE, professionally providing high-level service during every customer interaction
Job Summary
As a Customer Service Medewerker, you are the voice of KONE, professionally providing high-level service during every customer interaction.
Key responsibilities include friendly and professional handling of fault and entrapment reports, dispatching technicians, and accurate system documentation.
KONE offers a market-conform salary with bonus, generous leave (41 days), hybrid working options, lease a bike program, and opportunities for professional development.
Matching Summary
As a Customer Service Medewerker, you are the voice of KONE, professionally providing high-level service during every customer interaction.
Salary
Base: Market conform salary; Bonus/Equity: Bonus; Benefits: 41 days leave, Lease a Bike, Pension, insurance and fitness discounts
Skills & Requirements
Must-have
professional customer service
handling customer inquiries
dispatching service technicians
documenting system data
Dutch and English language skills
Nice-to-have
service mindset
collaborative team environment
proactive attitude
stress resistant
sustainability focus
Key Requirements
MBO-4 work and thinking level
Experience in customer service environment is a pré