Senior Underwriting Assistant

American International Group, Inc. (AIG)

Technical guidance to junior staff
End-to-end processing of business
Continuous service improvement
This role handles multiple accounts and provides technical guidance to the other junior support staff and act as the primary contact for queries arising from Broker calls and emails

Job Summary

  • This role handles multiple accounts and provides technical guidance to the other junior support staff and act as the primary contact for queries arising from Broker calls and emails.
  • Partner with underwriters and/or more senior UW Support employees in the end-to-end processing of new, and renewal business.
  • At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.

Matching Summary

This role handles multiple accounts and provides technical guidance to the other junior support staff and act as the primary contact for queries arising from Broker calls and emails.

Skills & Requirements

Must-have

  • Technical guidance to junior staff
  • End-to-end processing of business
  • Continuous service improvement
  • Root cause analysis
  • Build strong relationships with departments
  • Utilizing underwriting systems

Nice-to-have

  • Friendly and outgoing disposition
  • Anticipate client needs proactively
  • Positive difference for colleagues
  • Culture of inclusion and belonging

Key Requirements

  • Recognized MCC qualification or working towards
  • Prioritizing multiple systems
  • Strong MS Office Applications knowledge
  • Strong written and oral communication
  • Methodical, accurate, attention to detail
  • Organized, good planning/time management

Work Rights

Not specified

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