In-senior Associate – Salesforce Configuration Analyst – It Services Co. _ Ifs – Hyderabad

PwC

Hyderabad, India
Salesforce configuration
Salesforce sales cloud
Lightning experience
Provide day-to-day technical support to Salesforce Users globally (L2) including user access rights management and issue resolution

Job Summary

  • Provide day-to-day technical support to Salesforce Users globally (L2) including user access rights management and issue resolution.
  • Create and maintain reports and dashboards, analyze integration issues, and understand general Salesforce setup and functionality.
  • PwC is a proud leader in digital transformation, recognized globally for innovation and industry awards, enabled by Salesforce.

Matching Summary

Provide day-to-day technical support to Salesforce Users globally (L2) including user access rights management and issue resolution.

Skills & Requirements

Must-have

  • Salesforce configuration
  • Salesforce Sales Cloud
  • Lightning Experience
  • ITIL methodologies
  • User access rights management
  • Troubleshooting incidents

Nice-to-have

  • CRM Analytics administration
  • ServiceNow familiarity
  • Advanced Excel skills
  • Strong communication skills
  • Teamwork

Key Requirements

  • 3+ years experience in enterprise-level Salesforce projects
  • 3+ years experience in Salesforce configuration
  • Experience documenting business processes and system designs
  • Understanding of configuration vs customization

Work Rights

Not specified

Tailored Resume

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