Executive Operation (Aftersales)

LEXBUILD MOTORS PTE. LTD.

Singapore, Singapore
Not specified
Customer service coordination for repairs
Workshop scheduling and job tracking
Warranty claims processing support
LEXBUILD MOTORS PTE. LTD. is seeking an Executive Operation for their Aftersales department in Singapore. The role focuses on customer interaction, service coordination, and ensuring high levels of customer satisfaction in vehicle servicing and repairs

Job Summary

  • Act as the primary point of contact for customers regarding all aftersales services including repairs and warranty.
  • Coordinate with the workshop team to schedule appointments and ensure timely completion of vehicle servicing jobs.
  • Handle customer enquiries and complaints while promoting aftersales services and service packages.

Matching Summary

Match Score: 75

LEXBUILD MOTORS PTE. LTD. is seeking an Executive Operation for their Aftersales department in Singapore. The role focuses on customer interaction, service coordination, and ensuring high levels of customer satisfaction in vehicle servicing and repairs.

Skills & Requirements

Must-have

  • Customer service coordination for repairs
  • Workshop scheduling and job tracking
  • Warranty claims processing support
  • Automotive systems knowledge
  • Service quotation preparation

Nice-to-have

  • Strong problem-solving abilities
  • Fast-paced environment adaptability
  • Excellent interpersonal communication skills
  • Proactive customer satisfaction focus

Key Requirements

  • Diploma in Automotive Engineering, Business, or related field
  • Prior experience in automotive aftersales preferred
  • Good knowledge of automotive servicing processes

Work Rights

Not specified

Tailored Resume

Cover Letter