Service Engineer

TREEVISION PTE. LTD.

Singapore
Installing and configuring hardware devices
Diagnosing and resolving hardware issues
Providing basic software support
The role involves installing, configuring, and setting up new hardware devices such as TVs, LEDs, kiosks, and cameras

Job Summary

  • The role involves installing, configuring, and setting up new hardware devices such as TVs, LEDs, kiosks, and cameras.
  • Candidates must demonstrate strong leadership skills to motivate a team and streamline service delivery processes.
  • Ensuring adherence to service level agreements while analyzing customer feedback to implement necessary quality changes.

Matching Summary

Match Score: 85

The role involves installing, configuring, and setting up new hardware devices such as TVs, LEDs, kiosks, and cameras.

Skills & Requirements

Must-have

  • Installing and configuring hardware devices
  • Diagnosing and resolving hardware issues
  • Providing basic software support
  • Handling escalated customer issues
  • Monitoring team performance

Nice-to-have

  • Strong verbal and written communication skills
  • Empathy and patience with customers
  • Ability to manage multiple tasks effectively
  • Meticulous attention to detail
  • Implementing strategies to improve satisfaction

Key Requirements

  • Leadership skills to lead and inspire a team
  • Technical expertise in relevant software and hardware
  • Strong problem-solving abilities for effective solutions

Work Rights

Not specified

Tailored Resume

Cover Letter