Senior Executive/Executive, Student Services (1-year Contract)

HYPERSCAL SOLUTIONS PTE. LTD.

Singapore, SG
Hybrid (blend of in-office and remote work)
Minimum diploma qualification required
1 year customer service experience preferred
Monitor student attendance and conduct
Kaplan Higher Education Academy is seeking a Senior Executive/Executive for Student Services on a 1-year contract in Singapore. The role involves managing student engagement, attendance monitoring, academic intervention coordination, and compliance with institutional standards

Job Summary

  • The role involves managing student engagement, attendance monitoring, and handling academic interventions within a diverse educational environment.
  • Candidates will coordinate complex student processes including course transfers, withdrawals, deferments, and assessment appeals while ensuring compliance.
  • Kaplan Higher Education Academy offers a hybrid work arrangement and is recognized as one of Singapore's Best Employers for fostering growth.

Matching Summary

Match Score: 75

Kaplan Higher Education Academy is seeking a Senior Executive/Executive for Student Services on a 1-year contract in Singapore. The role involves managing student engagement, attendance monitoring, academic intervention coordination, and compliance with institutional standards.

Skills & Requirements

Must-have

  • Minimum Diploma qualification required
  • 1 year customer service experience preferred
  • Monitor student attendance and conduct
  • Process leave applications and transfers
  • Manage Student Pass cancellation and renewal

Nice-to-have

  • Experience in education sector
  • Strong communication and negotiation skills
  • Proficiency with Navision and SIS portals
  • Ability to use AI tools like ChatGPT
  • Collaborative team player mindset

Key Requirements

  • Minimum Diploma in any discipline
  • Preferably 1 year work experience in customer services
  • Work experience within the education sector

Work Rights

Not specified

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