GE HealthCare is seeking a Field Service Engineer 3 for the Boise/Idaho Falls area, responsible for advanced troubleshooting and repair of medical equipment while ensuring customer satisfaction. The ideal candidate should have a background in electrical or biomedical engineering with relevant experience in servicing electrical equipment
Job Summary
The Field Service Engineer 3 acts as the primary GEHC Services face to the customer and is responsible for resolving advanced service repair needs of designated equipment while driving customer satisfaction through Service Excellence.
This role includes leading communications with customers, coaching less experienced engineers, supporting sales opportunities, and participating in growth and deployment strategies.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation in a culture that fosters care, collaboration, and support.
Matching Summary
Match Score: 85
GE HealthCare is seeking a Field Service Engineer 3 for the Boise/Idaho Falls area, responsible for advanced troubleshooting and repair of medical equipment while ensuring customer satisfaction. The ideal candidate should have a background in electrical or biomedical engineering with relevant experience in servicing electrical equipment.
Skills & Requirements
Must-have
Advanced troubleshooting and repair skills
Customer communication and escalation management
Installation and validation of medical equipment
Use of Microsoft suite and web applications
Ability to work on-call and after-hours
Physical ability to lift and maneuver equipment
Nice-to-have
Coaching and mentoring team members
Collaboration with commercial sales teams
Strong commercial acumen
Boundaryless collaboration
Application training for clinical staff
Proactive customer engagement
Key Requirements
Associate's or Bachelor's degree in Engineering or related field with 4+ years experience
OR equivalent military education with 4+ years experience
OR High School Diploma/GED with 8+ years experience
Legal authorization to work in the U.S.
Ability to pass background check and drug tests
Ability to lift up to 35 lbs and perform physical tasks