L2 German-speaking Customer Service Representative

unistrasi.it

Hybrid
2nd level technical support experience
Proven hands-on experience supporting microsoft environments
Strong customer focus and communication skills
Unisys is seeking a German-speaking L2 Service Desk Agent to provide high-quality IT support within a hybrid working environment. The role requires a minimum of three years of technical support experience, particularly with Microsoft environments, and offers various benefits, including private health insurance and opportunities for professional development

Job Summary

  • Join Unisys as a German-speaking L2 Service Desk Agent and play a key role in delivering high-quality IT support.
  • You will handle complex technical issues while ensuring efficient and professional resolution of incidents.
  • This position offers opportunities for continuous service improvement and professional development.

Matching Summary

Match Score: 85

Unisys is seeking a German-speaking L2 Service Desk Agent to provide high-quality IT support within a hybrid working environment. The role requires a minimum of three years of technical support experience, particularly with Microsoft environments, and offers various benefits, including private health insurance and opportunities for professional development.

Skills & Requirements

Must-have

  • 2nd level technical support experience
  • Proven hands-on experience supporting Microsoft environments
  • Strong customer focus and communication skills

Nice-to-have

  • Experience contributing to knowledge bases
  • Ability to manage workload effectively
  • Collaborative team environment

Key Requirements

  • Minimum 3 years of experience in IT Service Desk
  • Fluent English and native or near-native German language skills
  • Solid understanding of IT infrastructure fundamentals

Work Rights

Not specified

Tailored Resume

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