Four Seasons is powered by its people, fostering a culture of continuous learning and genuine care to create exceptional guest experiences
Job Summary
Four Seasons is powered by its people, fostering a culture of continuous learning and genuine care to create exceptional guest experiences.
The role involves managing and supervising Front Office Operations, including Guest Services, Front Desk, Concierge, Business Centre, and Transportation.
This position requires a hands-on leader who can build a motivated team, ensure high standards of service, and manage departmental efficiency and guest satisfaction.
Matching Summary
Four Seasons is powered by its people, fostering a culture of continuous learning and genuine care to create exceptional guest experiences.
Skills & Requirements
Must-have
Guest Services
Front Desk Operations
Concierge Services
Supervising Front Office Staff
Handling Guest Complaints
Ensuring Smooth Check-in/Check-out
Nice-to-have
Genuine Enthusiasm
Continuous Learning Culture
Hands-on Leadership Style
Promoting Harmony Between Departments
Key Requirements
College degree in hotel management or equivalent experience
Three to four years in a related position within a 5-star Resort/Hotel
Proven leadership and supervisory experience
Working knowledge of Front Desk and Concierge
Proficiency in PMS (Fidelio, Opera, Micros)
Reading, writing, and oral proficiency in Arabic and English