We support you to grow and learn every day, making sure that work brings purpose to your life
Job Summary
We support you to grow and learn every day, making sure that work brings purpose to your life.
Develop and implement quality assurance policies and procedures, monitoring and evaluating service quality across tourism services.
Train employees on quality standards, customer service excellence, and operational procedures, promoting a culture of quality awareness and continuous improvement.
Matching Summary
We support you to grow and learn every day, making sure that work brings purpose to your life.
Skills & Requirements
Must-have
Develop quality assurance policies
Monitor service quality
Conduct quality audits
Analyze customer feedback
Enhance guest satisfaction
Train employees on quality standards
Nice-to-have
Dare to challenge the status quo
Explore limitless possibilities
Promote culture of quality awareness
Continuous improvement mindset
Key Requirements
Bachelor's degree in Tourism Management, Hospitality Management, Business Administration
3-5 years experience in quality management
Certification in Quality Management or ISO standards is an advantage