Customer Service Representative

Pet Palace Charlotte

Charlotte, NC, United States
$14.00ph doe + tips
On-site
Handling phones and customers
Welcoming pet parents and pets
Managing check-ins and check-outs
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, managing check-ins and check-outs, and handling complaints with patience and professionalism.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $14.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

$14.00/hour DOE + tips

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and pets
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter