Lead Solution Engineer | Pubsec | Service Cloud

Salesforce

Deep technical knowledge in contact centre technology
Experience with ccaas platforms
Proficiency in ai and automation
Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life

Job Summary

  • Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life.
  • The Specialist Solution Engineer will promote the value of Service Cloud and conduct business assessments to identify customer pain points.
  • Salesforce values diversity and invests in employee growth, creating a collaborative culture focused on customer success.

Matching Summary

Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life.

Skills & Requirements

Must-have

  • Deep technical knowledge in contact centre technology
  • Experience with CCaaS platforms
  • Proficiency in AI and automation

Nice-to-have

  • Familiarity with Field Service Management
  • Understanding of field logistics
  • High energy and curiosity

Key Requirements

  • Salesforce certifications are highly desirable
  • Ability to travel up to 25%

Work Rights

Not specified

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