Retail Operations Manager

Chanel

São Paulo, Brazil
Boutique operations
Retail management systems
Operational procedures
As the Operations Junior Manager, you will support operational efficiency and staff experience across our Brazilian boutiques, ultimately enhancing the client journey both during and after purchases

Job Summary

  • As the Operations Junior Manager, you will support operational efficiency and staff experience across our Brazilian boutiques, ultimately enhancing the client journey both during and after purchases.
  • Oversee all operational functions within boutiques, including inventory, shipping and receiving, after-sales services, alterations, facilities, security, staffing compliance and expense control.
  • Promote a culture of operational excellence and continuous improvement across boutiques.

Matching Summary

As the Operations Junior Manager, you will support operational efficiency and staff experience across our Brazilian boutiques, ultimately enhancing the client journey both during and after purchases.

Skills & Requirements

Must-have

  • boutique operations
  • retail management systems
  • operational procedures
  • inventory management
  • cash management
  • after-sales services

Nice-to-have

  • people development mindset
  • operational rigor
  • client experience focus
  • continuous improvement culture
  • collaborative relationships

Key Requirements

  • Minimum 2-3 years team management experience
  • Fluent Portuguese
  • Proficient English

Work Rights

Not specified

Tailored Resume

Cover Letter