Customer Service Support Agent With Greek

Planet

Hybrid (3 days in-office, 2 days remote)
Customer service support
Payments operations
Transaction statuses
Planet is seeking a Customer Service Support Agent fluent in Greek to join their Payments Operations Support team, where they will assist international clients with payment-related queries. The role requires excellent communication skills and a customer-first attitude, with opportunities to grow in a dynamic, hybrid work environment

Job Summary

  • The primary function of the Payments Operations Support role is to support our international clients with all queries related to funding and charges.
  • You will deliver a professional service to internal and external customers, in a timely manner, by ensuring that service delivery, quality control and all aspects of compliance are maintained to the highest levels.
  • Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce.

Matching Summary

Match Score: 85

Planet is seeking a Customer Service Support Agent fluent in Greek to join their Payments Operations Support team, where they will assist international clients with payment-related queries. The role requires excellent communication skills and a customer-first attitude, with opportunities to grow in a dynamic, hybrid work environment.

Skills & Requirements

Must-have

  • Customer service support
  • Payments operations
  • Transaction statuses
  • Report generation
  • Inbound & Outbound Calls
  • Proficient spoken and written English

Nice-to-have

  • Modest and customer-first approach
  • Warm and caring people
  • Enthusiastic and eager to learn
  • Proactive and team-focused manner

Key Requirements

  • C1 Level of Greek is mandatory
  • Experience in a similar customer support/administrative role
  • Moderate-level Microsoft Excel
  • Previous experience in Financial Services/Payments operations is advantageous

Work Rights

Not specified

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