Customer Digital Business Development, Principal (senior Manager)

AIA Australia

8+ years experience in insurance or financial industry
Digital engagement initiative execution
Platform marketing and communications strategy
This role supports the company's mission to help a billion people live Healthier, Longer, Better Lives by 2030 through digital transformation

Job Summary

  • This role supports the company's mission to help a billion people live Healthier, Longer, Better Lives by 2030 through digital transformation.
  • The incumbent will lead platform marketing strategies and manage customer feedback loops to drive seamless customer journeys across channels.
  • Candidates must ensure all marketing communications comply with regulated activities and relevant licensing requirements within the insurance sector.

Matching Summary

This role supports the company's mission to help a billion people live Healthier, Longer, Better Lives by 2030 through digital transformation.

Skills & Requirements

Must-have

  • 8+ years experience in Insurance or Financial industry
  • Digital engagement initiative execution
  • Platform marketing and communications strategy
  • Customer feedback loop management
  • Regulatory compliance for marketing materials
  • Cross-functional stakeholder collaboration

Nice-to-have

  • LEAN Six Sigma Master Black Belt certification
  • Post graduate degree in Business
  • Proficiency in English and Chinese languages
  • Experience with AIA Vitality programs
  • Strong negotiation and conflict resolution skills

Key Requirements

  • Bachelor degree required; post graduate degree preferred
  • Minimum 8 years experience in Insurance, healthcare, or Financial industry
  • Relevant license required if job involves regulated activities
  • Proficient in English and Chinese written and presentation skills

Work Rights

Not specified

Tailored Resume

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