Customer Service Officer

FRESVER REBIRTH PTE. LTD.

Singapore
2 years experience in beauty spa environment
Strong verbal and written communication skills
Willing to work retail hours including weekends
The role involves reporting directly to the Branch Manager and handling customer requests, appointments, and complaints promptly

Job Summary

  • The role involves reporting directly to the Branch Manager and handling customer requests, appointments, and complaints promptly.
  • Responsibilities include making cold calls, re-confirming appointments, and following up with customers after treatment services.
  • The position requires daily data entry, invoice generation, maintaining reception cleanliness, and assisting with general administrative duties.

Matching Summary

Match Score: 75

The role involves reporting directly to the Branch Manager and handling customer requests, appointments, and complaints promptly.

Skills & Requirements

Must-have

  • 2 years experience in beauty spa environment
  • Strong verbal and written communication skills
  • Willing to work retail hours including weekends

Nice-to-have

  • Ability to work in fast-paced environment
  • Minimum supervision capability
  • Multi-tasking ability

Key Requirements

  • At least 2 years' experience in beauty spa environment
  • Strong verbal and written communication skills
  • Willingness to work retail hours including weekends

Work Rights

Not specified

Tailored Resume

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