Technical Solutions Analyst

Lgelectronics

Huntsville, AL, United States
Base: $65,000 - $73,000 usd; bonus/equity: perform...
On-site
Field service data analysis
Technical solutions data analysis
Process control and improvement
LG Electronics is seeking a Technical Solutions Analyst to enhance field service operations through data analysis and process improvement. The role involves monitoring, analyzing, and improving technical solutions and service metrics, while fostering a collaborative and innovative work culture

Job Summary

  • The Technical Solutions Analyst will be responsible for reviewing/analyzing/improving various field service data and technical solutions data of LGEAI operation.
  • Key responsibilities include overall process control, work performance monitoring, handling escalated service cases, data analysis and validation, reporting, and cost analysis.
  • LG Electronics offers a crafted employee experience designed to foster professional growth, a focus on health & well-being, and an internal community that will set you up for success.

Matching Summary

Match Score: 85

LG Electronics is seeking a Technical Solutions Analyst to enhance field service operations through data analysis and process improvement. The role involves monitoring, analyzing, and improving technical solutions and service metrics, while fostering a collaborative and innovative work culture.

Salary

Base: $65,000 - $73,000 USD; Bonus/Equity: Performance based Short-Term Incentives (varies by role); Benefits: Full-time employee benefits package

Skills & Requirements

Must-have

  • field service data analysis
  • technical solutions data analysis
  • process control and improvement
  • work performance monitoring
  • inbound call statistics analysis
  • cost analysis

Nice-to-have

  • creative data analysis
  • adaptability to change
  • independent work ethic
  • bilingual Korean/English

Key Requirements

  • Bachelor's degree in statistics or business management
  • Proficiency with Microsoft Office Suite
  • Ability to work without supervision
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter