Operations Manager, Sea

OKX

Remote
Remote
User acquisition and retention
Dispute resolution and user support
Transaction monitoring and investigation
OKX is seeking an Operations Manager for its remote team, focusing on user engagement, dispute resolution, and market analysis within the crypto space. The ideal candidate will have at least two years of relevant experience in business development and marketing, with a strong understanding of blockchain technology

Job Summary

  • Design and implement ongoing growth and marketing activities to engage, acquire and retain user pool and trading volume.
  • Handle disputes and support users/clients with troubleshooting to resolve their issues.
  • Competitive total compensation package, L&D programs, and education subsidy for employees' growth and development.

Matching Summary

Match Score: 85

OKX is seeking an Operations Manager for its remote team, focusing on user engagement, dispute resolution, and market analysis within the crypto space. The ideal candidate will have at least two years of relevant experience in business development and marketing, with a strong understanding of blockchain technology.

Skills & Requirements

Must-have

  • user acquisition and retention
  • dispute resolution and user support
  • transaction monitoring and investigation
  • market research and product improvement
  • stakeholder communication
  • growth opportunity identification

Nice-to-have

  • future of crypto
  • decentralized crypto applications
  • institutional access to crypto
  • shared values and culture
  • friendly and rewarding environment

Key Requirements

  • 2+ years in business development and marketing
  • Knowledge of blockchain or crypto
  • Organized, meticulous, and result-oriented
  • Strong problem-solving and analytical skills

Work Rights

Not specified

Tailored Resume

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